According to the new requirements introduced by the Securities and Futures Commission (SFC) on reducing cybersecurity risk associated with Internet trading issued on October 27, 2017, additional controls are required over Internet trading, including the implementation of two-factor authentication (2FA). In compliance with the Guidelines, starting April 27, 2018, it will be a mandatory requirement for licensed corporations to implement two-factor authentication mechanism for clients logging into their internet trading accounts.
Accordingly, we will enable a two-factor authentication method that requires client’s valid mobile phone number for its online trading platforms. If you would like to trade online, you need to register your mobile number with us.
Two-factor authentication, also known as 2FA, is an authentication method that requires two components, such as a password and a one-time token.
Regarding the two-factor authentication and login procedures of Hong Kong Shares, Futures and Stock Options, please click here for details.
To register/update your mobile number, please click on below for the procedures (before 2FA commencement date) :
|HK Shares Account
(before April 27, 2018)
(before April 21, 2018)
|Stock Options Account
(before April 21, 2018)
|Please Click Here||Please Click Here||Please Click Here|
Please note that if you have more than one type of account, you will need to update the information for all of the accounts one by one.
If you choose to register your mobile number after the commencement date (April 27, 2018), please click here to download the form (in PDF file format) and return it to us by post after completion.
To activate two-factor authentication, please also update the desktop and mobile application of HK Shares, Futures and Stock Options trading platforms to the latest version. For HK Shares, you will need to install or update to the latest version of our mobile trading app eMO! via http://www.ebshk.com/emo and select the link accordingly to your mobile device type.
HK Shares Account
The one-time passcode for 2FA registration will remain valid for 10 minutes. If unable to receive the passcode, please try again after 2 minutes to request resending it. The second authentication passcode (i.e. login security code) will stay valid for 30 seconds. After 30 seconds, you will need to reopen the eMO! app to generate a new passcode. This is applicable to Internet trading platforms, eMO!(AAStocks), and eMO!(unregistered device).
Futures and Stock Options Account
The one-time passcode for 2FA registration will remain valid for 5 minutes. If unable to receive the passcode, please try again after 1 minute to request resending it. The second authentication passcode is not required.
No, the registration is stored locally on the smartphone and your phone is already a registered device, so you will not need to do 2FA activation again.
You have to register the new mobile phone as the registered device to activate 2FA, and you have to unregister the old mobile device via mobile app eMO!. If you have lost the old mobile phone, you may remove all registered devices via our Internet platform. If you have removed the registered devices via the Internet platform but not in your old mobile device, security codes generated from the old device will be invalid.
After you have logged in Futures Trader Pro/Stock Options Trader Pro/ SP Trader Pro HD, you will be prompted to enter a one-time authentication code, which will be sent to your mobile number you have registered with us.
No. The code is no longer valid after you have closed the screen. Please login and try again, and do not close the “activate 2FA” screen.
Yes, you can register up to 5 devices concurrently for each account, including desktop computers, mobile phones, and tablets. You have to “activate 2FA” for every device you use.
No. As you have activated 2FA in your device, you do not need to input a one-time passcode to trade every time.
No. The passcode will only become invalid when it reaches its expiry.
No. eMO! (AAStocks) is a trading platform. If you need to activate 2FA and generate login security codes, please do so via our mobile app eMO!.
For every login account (with the same login name), a maximum of 5 devices can be registered concurrently. For example, you can activate 2FA via the eMO! app in different mobile phones and tablets at the same time.