FAQ

Account

Account Opening

Application & Requirements

Application & Requirements

How do I open a HK shares trading account?

  • Opening an account online is simple and convenient. A Customer Service representative will contact you after you have submitted the application form online.
  • Call our Customer Service Hotline on +852 2822 5001 to request an Account Opening Kit.
  • Visit our Customer Service Counter in person.

    You are advised to review the 'Client Agreement' in detail when you complete the account opening form*. When you submit the signed and completed form, please also submit copies of the necessary supporting documents.

    *Important Notes
    1. If qualified witness is available:
    The Securities Trading Account Application Form must be signed by you as client and witnessed before an employee of SHK Online (Securities) Ltd, or before any other registered person, a Justice of the Peace, branch manager of a bank, lawyer, certified public accountant or Notary Public if you are overseas. When this Account Application Form is signed and witnessed by others than our employee, the witness must complete the Certification in the specified column of the Account Application Form.

    2. For individual client where a qualified witness is not available
    You can mail a cheque payable to 'SHK Online (Securities) Limited' to be credited to your account with us with an amount of not less than HK$10,000. It should bear your name as shown in your Hong Kong ID card(s) or passport(s) drawn on your account with a Hong Kong licensed bank with an identical signature to that on the Account Application Form. Please note that the account will not be activated until the cheque has cleared.

    3. Risk Disclosure Statement
    Please pay special attention to the risk disclosure statements set out in the Client Agreement.

Last Update: 2017-12-18

What supporting documents do I need to provide?

Hong Kong Individual / Joint Account

  1. Application notes for required documents on account opening (Apply online)
      Holder of Hong Kong Permanent Identity Card Holder of Hong Kong Identity Card having resided in Hong Kong for less than 7 years Mainland / Macau resident Foreign resident
    Hong Kong resident Hong Kong resident (Chinese Nationality) Hong Kong resident (Foreign Nationality)
    (i) Copy of Hong Kong Permanent Identity Card (Please refer to remark 1) Copy of Hong Kong Identity Card (Please refer to remark 1) Copy of Hong Kong Identity Card (Please refer to remark 1) Copy of Chinese Identity Card Copy of Foreign Passport
    (ii)   Copy of HKSAR Document of Identity for Visa Purposes Copy of Foreign Passport    
    (iii) Original copy of proof of residential address showing account holder name issued within the last 3 months (e.g. government bill, utility bill or bank statement, etc.)
    (iv) A cheque in the amount of no less than HK$10,000 bearing the Client’s name as shown in the identity document and drawn on the Client’s bank account with a licensed bank in Hong Kong with the Client’s authorized signature. (Please refer to remark 2)

    Remark 1:
    Declaration statement or deed poll must be provided if the holder of Hong Kong Identity Card’s reported name has been changed since first registration.

    Remark 2:
    If you are not able to provide the cheque as required (a cheque in the amount of no less than HK$10,000 bearing the Client’s name as shown in the identity document and drawn on the Client’s bank account with a licensed bank in Hong Kong with the Client’s authorized signature), you have to provide the proof of witness signed by *certifier

    In this case, please also provide:
    1.Proof of *certifier's qualification
    2.Business card of *certifier
    3.Signature and seal on Section F Certification Column of Account application form by *certifier
    4.Signature and seal on the copy of Hong Kong Identity Card by *certifier
    5.Signature and seal on the copy of residential address proof by *certifier

    *Certifier includes practising lawyer/Justice of the Peace/certified public accountant (practising)/notary public

  2. Application notes for required documents on account opening (Apply in person)
      Holder of Hong Kong Permanent Identity Card Holder of Hong Kong Identity Card having resided in Hong Kong for less than 7 years Mainland / Macau resident Foreign resident
    Hong Kong resident Hong Kong resident (Chinese Nationality) Hong Kong resident (Foreign Nationality)
    (i) Copy of Hong Kong Permanent Identity Card (Please refer to remark 1) Copy of Hong Kong Identity Card (Please refer to remark 1) Copy of Hong Kong Identity Card (Please refer to remark 1) Copy of Chinese Identity Card Copy of Foreign Passport
    (ii)   Copy of HKSAR Document of Identity for Visa Purposes Copy of Foreign Passport Visitor Permit ticket required, matched with Travel Document Number
    (iii) Original copy of proof of residential address showing account holder name issued within the last 3 months (e.g. government bill, utility bill or bank statement, etc.)
    (iv) A cheque in the amount of no less than HK$10,000 bearing the Client’s name as shown in the identity document and drawn on the Client’s bank account with a licensed bank in Hong Kong with the Client’s authorized signature.

    Remark 1:
    Declaration statement or deed poll must be provided if the holder of Hong Kong identity card’s reported name has been changed since first registration.



Hong Kong Limited Company Account

  1. Copies of the Hong Kong ID cards/passports of: the Authorized Persons named in item 13 of the Securities Trading Account Application/substantial shareholders/ultimate principal beneficial owners.
  2. Address proof of residence (within the recent 3 months) of the substantial shareholders/ultimate principal beneficial owners.
  3. A certified copy of the Business Registration Certificate of the Applicant.
  4. A certified copy of Certificate of Incorporation.
  5. A certified copy of Memorandum and Articles of Association or other constitutive documents.
  6. An accurate and up-to-date list of the current directors and officers.
  7. A certified copy of board resolutions approving the terms and authorizing the execution of the Client Agreement.
  8. Deed of Guarantee and Indemnity or written waiver signed by a director of SHK Online (Securities) Limited.
  9. If an ultimate beneficiary is not an Applicant, a certified copy of the Certificate of Incorporation and the Business Registration Certificate (if a corporation) or a copy of the Hong Kong ID card/passport (if an individual) of the ultimate beneficiary.



B.V.I. and other non-Hong Kong companies

  1. Copies of the Hong Kong ID cards/passports of: the Authorized Persons named in item 13 of the Securities Trading Account Application/substantial shareholders/ultimate principal beneficial owners.
  2. Address proof of residence (within the recent 3 months) of the substantial shareholders/ultimate principal beneficial owners.
  3. Certified copy of Memorandum and Articles of Association.
  4. Certified copy of Certificate of Incorporation.
  5. A certificate of incumbency or equivalent verified or issued by company’s registered agent identifying the current directors and shareholders. The certificate of incumbency should have been issued within the last 6 months.
  6. A Certificate of Good Standing or document to the same extent, showing if the corporation is more than 12 months old, a current copy of the receipt of license fee issued by the relevant Registrar of Companies, or a document remitting the fee and stamped as having arrived at the Registers office.
  7. Certified copy of Resolution of Company’s Board authorizing the opening of the account(s) and authorized persons.
  8. Details of the true beneficial ownership of the company.
  9. Deed of Indemnity from the controlling shareholder or another person acceptable to us.



Remark:
For Hong Kong Corporate Accounts: All copies of document of corporate account should be certified by the above mentioned certifier.

Last Update: 2018-08-24

What types of HK shares trading accounts can I open?

  • Individual/Joint Cash Account

  • Individual/Joint Margin Account

  • Corporate Cash Account

  • Corporate Margin Account

Last Update: 2016-07-08

Can I open more than one HK shares trading account?

Yes, you can open one cash and one margin account.

Last Update: 2016-07-08

Is there a minimum deposit amount for opening a cash or margin HK shares trading account?

No

Last Update: 2016-07-08

Who is eligible to subscribe to an IPO?

All customers who have a securities trading account with EBSHK Direct are eligible to subscribe for an IPO online.

Last Update: 2016-07-08

What types of futures accounts can I open with “Futures Trader Pro”?

 Standard account
Products offered for online trading
  • Hang Seng Index Futures,
  • Mini Hang Seng Index Futures
  • H-shares Index Futures
  • Mini H-shares Index Futures
  • Hang Seng Index Futures Options
  • Mini Hang Seng Index Futures Options
  • H-shares Index Futures Options
  • Stock Futures
Order types available for HK Index Futures
  • Rest-of-Day Order
  • Fill-Or-Kill(FOK) Order
  • Fill-And-Kill(FAK) Order
  • Auction Order
  • Stop Loss Order
  • Market Order
  • Up Trigger Order
  • Down Trigger Order
  • Up/Down Trigger Order
Order types available for HK Futures Option
  • Rest-of-Day Order
  • Fill-Or-Kill(FOK) Order
  • Fill-And-Kill(FAK) Order
Market InformationStreaming
Trading platformWeb-based
Graphical Trading Functions available for HK Index Futures
  • On-graph portfolio
  • Line draw tools
  • One-click transaction details

Last Update: 2016-07-08

How can I access different HK shares trading accounts?

All your accounts can be accessed by the same login ID and password. To place an order, you need one trading password only.

This one-stop system applies to accounts under the same beneficiary owner name only. For example, if you have an individual account and a joint account, you cannot use the same login and password to access both accounts.

Last Update: 2016-07-08

Overseas Application

Can I open a HK shares trading account if I am overseas?

Yes. You need to provide us with proof of your overseas address and a copy of your Hong Kong ID card or passport. You also need a HKD currency account in your local bank since our default currency is HKD.

Last Update: 2016-07-08

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