FAQ

Quotes Service

SMS Alert

What is SMS?

SMS (Short Message Service) is a service for sending immediate real-time price alerts and trade confirmations to mobile phones that uses Global System for Mobile (GSM) communication.

Last Update: 2016-07-08

Will I receive price alerts and trade confirmations by SMS?

Yes, just open a stock trading account with us and you can receive SMS price alerts and trade confirmations through your mobile phone company.

Last Update: 2016-07-08

Why should I subscribe to the SMS price alert service?

  • It ensures that you will know when a stock hits your target price, no matter where you are.
  • It enables you to set multiple alert criteria (e.g. target price level, percentage of price changes and cumulative volume).
  • It provides you with an option to redirect messages to other mobile phones.

Last Update: 2016-07-08

How do I subscribe to the SMS price alert service?

Please login to our trading platform, click on 'Forms' - 'Service Subscription/Cancellation', fill in the 'Subscribe Mobile Phone SMS Alert Service' form and submit to us. Or, you can call our Customer Service Hotline at (852) 2822 5001. Once signed on, your mobile phone can receive price alerts and trade confirmations (please refer to the Market Data Related Charges in Fees & Charges).

Last Update: 2016-07-08

How do I pay for SMS price alerts?

The charges will be automatically debited from your trading account the following month.

Last Update: 2016-07-08

How do I cancel SMS price alerts?

Please login to our trading platform, click on 'Forms' - 'Service Subscription/Cancellation', fill in the 'Cancel Mobile Phone SMS Service' form and submit to us. Or, you can call our Customer Service Hotline at (852) 2822 5001.

Last Update: 2016-07-08

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