FAQ

Quotes Service

SMS Alert

What is SMS?

SMS (Short Message Service) is a service for sending immediate real-time price alerts and trade confirmations to mobile phones that uses Global System for Mobile (GSM) communication.

Last Update: 2016-07-08

Will I receive price alerts and trade confirmations by SMS?

Yes, just open a stock trading account with us and you can receive SMS price alerts and trade confirmations through your mobile phone company.

Last Update: 2016-07-08

Why should I subscribe to the SMS price alert service?

  • It ensures that you will know when a stock hits your target price, no matter where you are.
  • It enables you to set multiple alert criteria (e.g. target price level, percentage of price changes and cumulative volume).
  • It provides you with an option to redirect messages to other mobile phones.

Last Update: 2016-07-08

How do I subscribe to the SMS price alert service?

Please login to our trading platform, click on 'Forms' - 'Service Subscription/Cancellation', fill in the 'Subscribe Mobile Phone SMS Alert Service' form and submit to us. Or, you can call our Customer Service Hotline at +852 2822 5001. Once signed on, your mobile phone can receive price alerts and trade confirmations (please refer to the Market Data Related Charges in Fees & Charges).

Last Update: 2018-05-16

How do I pay for SMS price alerts?

The charges will be automatically debited from your trading account the following month.

Last Update: 2016-07-08

How do I cancel SMS price alerts?

Please login to our trading platform, click on 'Forms' - 'Service Subscription/Cancellation', fill in the 'Cancel Mobile Phone SMS Service' form and submit to us. Or, you can call our Customer Service Hotline at +852 2822 5001.

Last Update: 2018-05-16

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